Coaching Lesson Policies / Procedures / FAQ

Lesson Policies & Frequently Asked Questions Answered

Payment – All Coaching Fees Payable by direct debit:

*     Each terms fees are $195.00 for group lessons (as of 01 January 2020).

*     Payments are broken down and made weekly over 52 weeks of the year of $15 per week (family discounts apply).

*     Insurance Fee – $25 per player ($55 maximum per family).  Billed on your first direct debit.

*     Term by term commitment required.

*     Cancellations for the following term must be made in writing during week 9 or 10 of each term or payments will continue to come out (minimum 2 weeks notice required for the following term).  Upon cancelling your lessons, a statement of account will be done and emailed for any outstanding debt or credits owing.

 

Cancellation/ Make Up Lessons:

It is the parents responsibility to contact Peta Starr 0411 866 069 via text or phone if the students cannot attend.

* Group lesson notification: minimum 24 hours notice to be given in order for a make up lesson to be granted.

*  Private lesson notification: minimum 24 hours notice to be given in order for a make up lesson to be granted.

*  Parents must arrange these make up lessons.  These lessons must be made up within that term.

*   No shows are not entitled to make up lessons.  No exceptions.

*   Maximum 2 make up lessons per term per student.

 

Wet Weather:

*   Visit our facebook page facebook.com/surfersparadisetennisclub for possible wash out lessons.

*   If a lesson is cancelled due to the weather, a make up lesson will be granted.  Parents can contact Peta 0411 866 069 to arrange a make up lesson.

 

General Info:

*     4 – 6 students maximum in a 30 min session, 6 – 8 students maximum in a 60 min +.

 

Heat Policy:

*         Please help coaching staff by making sure that for every session all players have: a hat, water bottle, sun block applied.